At TechTalks’, at the heart of our capability is our understanding of a varied type of end users, our ability to articulate their information requirements and their tasks and a proven methodology to design, develop and deliver usable content. TechTalks’ user focused content makes sure that your feature rich products are used or operated safely, effectively and efficiently to ensure a longer life span and performance.
We believe user content empowers users to solve Level I and Level II problems on their own. Well designed User Manuals will reduce your in-warranty service costs, unnecessary field visits and load on the support center, and ensure quick customer satisfaction as an added bonus. Our user manuals will have a larger role to play in quick user engagement with your products and ensure that the users are operationally efficient to use your products to actualize its true value.
TechTalks’ user content can be delivered in multiple formats such as PDF, HTML5, Videos or Apps appropriate to the user environment. Our User Manuals contribute to reduce the machine downtime and work as an extended arm to achieve user satisfaction. As an end to end content development company we aim to enable your end users to utilize machines and equipment to their fullest capability and functionality through our offerings.