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Content Usability Analysis Report
Let our insights into the B2B domain help you discover the value hidden deep in your content.
As user engagement takes center-stage, user documentation has evolved from a set of “how to” instructions to being an integral part of delivering user experience. At TechTalks, enhancing this user experience through content is a mission we strive to achieve everyday ! We have built delivery capabilities across domains to understand your product space, your varied audience and their tasks along with our seasoned methodology to deliver engagement value through content. Thus TechTalks ensures your user content is developed after taking into consideration all these aspects and your user documentation is seamlessly integrated with your user/product experience.
At TechTalks we possess the techno-functional expertise to deliver user documentation for a varied type of users and cater to their diverse information requirements. It can be a User Guide, Installation Help, Configuration Menus , FAQs or a Step- by- Step guide to execute tasks depending on the contextual information needs of your end user. We consult on multiple output formats and deliver user documentation in a format that is most appropriate for your end user (customer/employee). You could have your user documentation in legacy format like PDF, HTML or opt from an array of outputs offered by us such as Wiki, Interactive Solutions,Videos or an App to make the desired business impact.
TechTalks drives your user documentation/ content on an end-to-end basis .We collaborate with your product and development teams to become a cohesive part of your teams. We understand your varied end users through an exhaustive audience analysis, identify their tasks and thoroughly understand your application to build an IA to ensure usability and quick content discovery. We use illustrations and graphical aid to create compelling content which aligns with your business strategies and objectives to drives efficiencies and builds agility for your business.