Traditionally, engineering companies relied on text user manuals that explained step-by-step, detailed descriptions of their production, operations, or maintenance processes. With the changing pattern of content consumption and the evolution of technology, text manuals gave way to interactive content.
Interactive Manuals ensure persona or audience-based content representation. Interactivity enables greater usability and flexibility in navigating the content by the audiences. It also ensures that users can search as per their needs and can browse the content as per their preference. This establishes an instant connection with the content and empowers the user with task-oriented, actionable intelligent information to take appropriate action and ensures efficiency, accuracy, and consistency in the output/results.
With the disruption in technology, customer preferences, and changing patterns of content consumption; TechTalks were among the pioneers to introduce animated, interactive content to address aspects like troubleshooting and competency building for businesses in the B2B sector. Our interactive content offerings helped our customers achieve business objectives like faster service delivery and higher customer satisfaction in a fraction of the time as compared to textual content.