Providing right information at the user onboarding stage is crucial to ensure a successful product experience for your users. This helps reduce support tickets and reduce the load on your support staff. TechTalks offers content that can help first-time users discover the value of your product and achieve your business objectives.

Our expertise in user onboarding involves understanding your audience’s information needs, organizing and delivering that information intelligently, and establishing trust in the content to guide them through the onboarding process. We have a customer-centric approach and use document design intelligence to cover the right touchpoints, enabling a contextual, organic user onboarding flow for higher information retention. Our unique methodology, which is process-oriented and well-documented, can be applied at scale, and we have expertise in information architecture to guide users to their areas of interest. We also strategically use visual elements to convey key concepts for your intended audience and have the capability to deliver content across multiple digital media, including on-premise, cloud, or on-site in the customer environment.