BFSI is one of the high growth sectors where innovative technology applications have been the biggest enabler.
Technology has greatly accelerated and deeply impacted the penetration of banking and financial services in terms of its reach and accessibility to the masses, making it highly customer- centric and personalized. BFSI is a workforce competency driven sector which functions under a stringent legal and compliance framework. Taking into account these factors, TechTalks’ content solutions and offerings are aimed at keeping the workforce in this dynamic sector abreast of changes, through information exchange and comprehensive training.
In most Financial/ Banking institutions employee onboarding is a complex process which involves many departments such as HR, IT, Facilities, Product and Service Portfolios with information silos. This makes it challenging and time consuming before new resources get productive and actually start creating an impact on the system. Employee training is a huge area where content has a significant role to play to enable efficient service delivery. Our content solutions for banking institutions are aimed to create engaging, learning experiences and reduce time and costs incurred due to employee turnover, on-boarding and retraining.
TechTalks’ Learning Solutions enable the consolidation and digitization of L&D programs and its alignment with the overall organizational strategy. Needless to say, better engaged employees deliver better performances and drive a positive customer experience for long term profitability.